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Inside Sales Executive

Inside Sales Executive

SolarvestSeberang Perai, Penang, Malaysia
1 hari lalu
Penerangan pekerjaan

Responsibilities

  • Manage and respond to incoming leads and inquiries for Operations & Maintenance (O&M) services related to existing solar PV systems
  • Review and monitor upcoming contract expiry for existing clients and proactively initiate the renewal process
  • Coordinate with technical and commercial team to prepare accurate quotations, service proposals, and renewal offers tailored to client needs
  • Track, follow up, and close "close-won" opportunities for both new and renewal contracts using internal CRM systems
  • Work closely with the marketing team to roll out promotional campaigns and lead-generation initiatives for O&M services
  • Maintain a detailed and organized database of leads, prospects, clients, and contract statuses for pipeline visibility and reporting
  • Schedule client meetings and assist in conducting presentations or service walkthroughs when necessary
  • Coordinate internally with the O&M and technical teams to align proposed scopes with actual deliverables and field capabilities
  • Provide after-sales support, handle basic service-related client queries, and ensure smooth transition to O&M execution team
  • Analyze client feedback, service performance, and churn trends to provide insights for service improvement and client retention strategies

Qualifications

  • Possess a Bachelor's Degree or Diploma in Business Administration, Marketing, Engineering, or a related field
  • Basic knowledge of solar PV systems or electrical services is an added advantage
  • Advanced proficiency in MS Excel (e.g., formulas, pivot tables) and PowerPoint for sales reporting and presentations; experience with CRM tools and Power Automate is a plus
  • Possess own transportation and willing to travel occasionally for client meetings or marketing events
  • Able to manage multiple tasks, work under pressure, and meet sales or contract renewal deadlines
  • Self-motivated team player with strong organizational skills and attention to detail, especially in managing customer accounts and service proposals
  • Excellent verbal and written communication skills, with the ability to engage confidently with clients, internal teams, and stakeholders

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    Buat amaran kerja untuk carian ini

    Sales Executive • Seberang Perai, Penang, Malaysia