L3 Storage Engineer (IBM Tivoli & Storage Virtualization Controller)

CENSOFTKuala Lumpur, Kuala Lumpur, Malaysia

2 hari lalu

Penerangan pekerjaan

Level 3 Storage Engineer (IBM SVC & IBM TSM)

Job Description : Level 3 Storage Engineer (IBM SVC & IBM TSM)

Position Overview

We are seeking an experienced Level 3 Storage Engineer with strong expertise in IBM Storage Virtualization Controller (SVC) and IBM Tivoli Storage Manager (TSM) / Spectrum Protect. The candidate will play a key role in managing, optimizing, and troubleshooting enterprise-class storage and backup infrastructures. This role requires deep technical skills, problem‑solving ability, and the capacity to provide design and architectural guidance for large‑scale storage environments.

Key Responsibilities

Storage Infrastructure Management
Administer and support IBM SVC storage virtualization environments, ensuring optimal performance, availability, and capacity utilization.
Manage SAN zoning, multipathing, and storage provisioning for AIX, IBM i, Linux, and Windows servers.
Perform firmware upgrades, configuration changes, and health checks on IBM SVC clusters.
Backup & Recovery Management (TSM / Spectrum Protect)
Design, implement, and maintain backup and recovery solutions using IBM TSM.
Manage backup policies, retention schedules, disaster recovery planning, and tape / disk backup targets.
Perform restores, data recovery, and testing of DR scenarios.
Optimize backup performance and storage utilization.
Level 3 Support & Troubleshooting
Provide advanced incident and problem management for critical storage and backup issues.
Analyze root cause, develop solutions, and coordinate with vendors (IBM support) when required.
Mentor Level 1 and Level 2 engineers, providing escalation support and knowledge transfer.
Contribute to the design and deployment of new storage and backup solutions.
Assess emerging technologies and recommend improvements aligned with business needs.
Support large‑scale migrations, storage consolidation, and performance tuning projects.
Operational Excellence
Maintain detailed documentation of storage and backup configurations, policies, and procedures.
Ensure compliance with security, governance, and audit requirements.
Participate in capacity planning, reporting, and lifecycle management.

Required Skills & Experience

Technical Expertise

Proven experience in administering IBM SVC storage virtualization.

Deep knowledge of IBM TSM / Spectrum Protect backup and recovery.

Strong knowledge of SAN technologies (Brocade / Cisco), zoning, and fabric management.

Hands‑on experience with disk, tape, and virtual tape libraries (VTL).

Advanced skills in troubleshooting performance and availability issues.

Additional Skills (Preferred but not mandatory)

Experience with cloud‑integrated storage / backup solutions.

Familiarity with other IBM storage technologies (FlashSystem, Storwize, DS8000).

Knowledge of scripting (PowerShell, Python, Shell) for automation.

Professional Experience

Minimum 7–10 years of storage and backup administration experience.

At least 5 years of direct IBM SVC and TSM / Spectrum Protect experience.

Proven track record in enterprise‑level migration and transformation projects.

Soft Skills

Strong analytical and problem‑solving abilities.

Ability to lead and mentor junior team members.

Excellent communication and documentation skills.

Strong customer service and stakeholder management orientation.

Education & Certification

Bachelor’s degree in Computer Science, Information Technology, or related field.

IBM Certified Specialist / Expert in SVC and Spectrum Protect (TSM) preferred.

ITIL v4 Foundation certification is an advantage.

Seniority level

Mid‑Senior level

Job function

Information Technology

Industry

IT Services and IT Consulting

Employment Type

Full‑time

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Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia