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Customer Service Executive

Customer Service Executive

ESCO Lifesciences GroupSelangorMalaysia, Selangor, Malaysia
5 hari lalu
Penerangan pekerjaan

We are looking for a talented and competitive Inside Sales Customer Service that thrives in a quick sales cycle environment.

What does an Inside Sales Customer Service do?

An inside sales representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Job Responsibilities :

  • Understand customer needs and requirements
  • Follow up on leads and drive the sales process to close deals
  • Track sales performance and manage quotations using CRM systems
  • Maintain and expand your database of prospects within your assigned territory
  • Work with pre sales teams to build pipeline and close deals
  • Prepare monthly and quarterly forecast invoice and purchase order report
  • Prepare weekly forecast purchase order report to team
  • Prepare quotation and follow up status of quotation.

Job Requirements :

  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or any other Customer Relationship management (CRM) online system
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Candidate must possess at least Bachelor's Degree / Professional Degree in any field.
  • Required language(s) : Bahasa Malaysia, English
  • Experience is preferred, but fresh graduates are also welcome to apply
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    Customer Service Executive • SelangorMalaysia, Selangor, Malaysia