Customer Service

BrainHunters is a workforce solutions provider company and was established in 2017. The “BrainHunters” Team has vast experience and expertise in the recruitment industry of over 20 years and has extensive knowledge of the market’s norms and expectations as well.

The Role

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct.
• Proactively engage with clients to uncover business needs and promote cross sell or up-sell for both Existing to Bank and New to Bank client.
• Handle assigned Client list / base and focus on establishing higher contacts to maximize penetration.
• Optimize the usage of Dialers and Lead management system to drive greater performance
• Ensure a full understanding of the risk and control environment in area of responsibility. Work with operations team (where needed) to ensure that client requests are fulfilled. Develop a deep understanding of various products offered and process as relevant. Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Ideal Profile

What's on Offer?