Senior Business Analyst (Technology Solutions)

Senior Business Analyst (Technology Solutions)

bp Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

You will become part of a dynamic and forward‑thinking team Consent, Identity & Data Subject Management, where innovation and collaboration are at the heart of everything we do. Our team is dedicated to building modern, secure, and scalable identity and privacy solutions that not only meet the evolving needs of our B2C consumers and B2B customers but also set industry standards for excellence for years to come.

What sets us apart is our developer‑first mindset—every solution is crafted with the end‑user and developer experience in mind, ensuring seamless integration, usability, and adoption. We foster a culture of openness, continuous learning, and shared ownership, where every team member is encouraged to contribute ideas and challenge the status quo. Our commitment to consistent, centralized experiences means we prioritize reliability and simplicity, making it easier for our partners and customers to trust and adopt our solutions.

Role Overview

A Business Analyst at bp provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews and workshops, they gather, refine, and define business requirements and then collaborate with technology colleagues to deliver solutions that meet both user and business needs, ensuring successful roll‑out and adoption of solutions.

What You Will Deliver

• User research : Engage with users, observe and analyze their workflows, and extract meaningful insights about how they perform a process and interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions.
• Requirements definition : Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. Lead workshops to assemble and refine requirements, consider trade‑offs, and ensure a clear understanding of system constraints. Collaborate with design teams to develop solutions that meet both business and user needs. In addition, support the product owner with backlog refinement & management based on identified requirements.
• Relationship management : Build strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and collaboration.
• Business process change : Lead business process workshops to analyze and map business processes, find opportunities for process improvements, and implement changes to enhance efficiency and effectiveness.
• Data analysis : Analyze and model data requirements, understand data models and database design to support sophisticated datasets, provide insights and recommendations based on data analysis to support decision‑making.
• Service delivery : Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution.
• Agile delivery : Lead on delivery management of small to medium sized initiatives spanning different solutions across the portfolio. Includes leading agile ceremonies such as sprint planning & playback, facilitating estimation and assignment of development tasks and maintaining the backlog & delivery plans. Support cut‑over planning and early life support, including feedback collection and operational readiness.

What You Will Need to be Successful (Experience and Qualifications)

Preferred Experience

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What We Offer

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Research, Analyst, and Information Technology

Industry

Oil and Gas

#J-18808-Ljbffr