Web Developer - L3 Support

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

New Era Technology is looking for experienced Web Developer – L3 Support to be deployed at our prestigious client in Malaysia at their KL office.

Client Location : KL, Malaysia

Company : New Era Technology –

Work Type : Full-Time

Employment : Contract – 2 years

Overview

We are seeking a Senior Web Developer to join our Digital Banking L3 Support team. The role involves developing and supporting web-based applications, resolving complex technical issues, and ensuring stability and performance of Digital Banking platforms. The candidate will also provide guidance in best practices, mentor junior team members, and contribute to process improvements.

Responsibilities

• Provide L3 production support for web-based Digital Banking applications. Develop, enhance, and maintain web components, user interfaces, and integration layers.
• Troubleshoot and resolve complex web and backend issues in collaboration with L2 support and development teams.
• Perform root cause analysis and implement permanent fixes to recurring problems.
• Participate in release management, deployments, and performance tuning.
• Ensure compliance with security, coding, and quality standards. Collaborate in an Agile environment, contributing to sprints, retrospectives, and continuous improvement initiatives.
• Prepare management reports, documentation, and dashboards for stakeholders.
• Mentor junior developers and share knowledge within the team.

Qualifications

How to Apply

Send your updated resume to with the subject line : Web Developer – L3 Support – Malaysia

About Us

New Era Technology ( is a global IT services provider with a footprint in 80+ countries, delivering cutting-edge digital transformation, consulting, and staffing services across industries.

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