Team Member, Central Client On-Boarding

Objective

• To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk Ensure consistent, centralized on-boarding process for corporate clients across RHB Group
• Perform due diligence checks as required for new and existing clients
• Ensure compliance to regulatory requirements and updating processes where necessary
• Collating and validation documentation from corporate clients
• Maintain documentation in central repository

Responsibilities

• Act as a liaison related to on-boarding (operational) and provide consistent follow up and follow through on inquires and issues
• Ensure accurate and efficient corporate onboarding screening processes across entities
• Interact with product groups, functional groups and clients to develop understanding of client profile and requirements
• Gather, review and ensure validity of clients’ information and documents from internal / external sources as appropriate
• Execute all on-boarding related workflow activities including exchange of information and gathering of approvals
• Track, monitor and escalate potential on-boarding issues and delays as necessary
• Ensure on-boarding processes are in compliance with regulatory, compliance and audit requirements
• Provide input to develop / enhance internal procedures and processes in order to increase efficiency
• Creation and enrichment of reference data
• Perform due diligence checks for new corporate clients
• Perform annual reviews of due diligence for existing clients
• Assist in project implementation related to on boarding
• Assist Head in ICAAP Material Risk Assessment (MRA) - Monitor & Report
• Assist Head of CCOB in BRCO function for Client Coverage Private Sector (refer to BRO JD & BCO JD)Collate and validate documentation for corporate client onboarding
• Creation and enrichment of reference data
• Perform due diligence checks for new corporate clients
• Perform annual reviews of due diligence for existing clients

Requirements

• Bachelor Degree Finance, Business Administration, Banking or equivalent professional
• 1-2 years’ experience in Financial Services, preferably with some experience in client services
• Attention to details and effective follow up skills to ensure timely deliverables
• Efficient at multi-tasking
• Good communication and interpersonal skills, which include the ability to build productive working relationships with other product and functional groups
• Highly analytical and organized
• Good problem solving skills

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