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Supervisor (Sunway Pyramid)

Supervisor (Sunway Pyramid)

Atmos Malaysia Sdn BhdBest View Hotel Bandar Sunway, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Step into the world of FILA — a global sportswear and lifestyle brand known for style, performance, and innovation. We're looking for a Store Supervisor to lead our retail team, deliver outstanding customer experiences, and help drive the success of our FILA store.

What You'll Do

As a Retail Supervisor, you will play a key role in supporting the Store Manager and Assistant Store Manager to :

  • Lead & Motivate the Team
  • Supervise daily store activities, guide sales staff, and keep team morale high.
  • Conduct team briefings and coach associates on sales techniques and customer service.
  • Support training and onboarding for new hires.
  • Drive Sales & Service Excellence
  • Achieve individual and store sales targets, including metrics like ATV (Average Transaction Value) and CR (Conversion Rate).
  • Deliver exceptional customer service and handle escalated inquiries.
  • Maintain strong product knowledge to assist customers and support the team.
  • Ensure Smooth Store Operations
  • Oversee opening and closing procedures, staff scheduling, and store presentation.
  • Monitor and maintain stock levels, conduct regular stock counts, and resolve discrepancies.
  • Enforce company SOPs and ensure a safe, clean, and welcoming environment for customers.
  • Reporting & Administration
  • Assist with daily sales reporting, cash handling, and banking functions.
  • Provide accurate updates to management and complete assigned tasks on time.

What We're Looking For

  • Experience : At least 1–2 years in retail, sales, or supervisory roles.
  • Leadership : Strong people management skills with the ability to coach, motivate, and inspire a team.
  • Customer Focus : Passionate about delivering top-notch service and building customer relationships.
  • Communication : Confident, approachable, and able to resolve issues professionally.
  • Organized & Adaptable : Able to multitask, manage schedules, and work in a dynamic retail environment.

    • Why Join Us?

  • Career Growth : Structured training and clear progression pathways into management roles.
  • Team Culture : A dynamic, supportive, and fun working environment.
  • Perks : Attractive staff discounts on the latest collections.
  • Development : Opportunities to learn new skills through continuous training.
  • Impact : Play a key role in driving the success of a growing retail brand.

    • Job Type : Full-time

    Pay : RM2, RM2,800.00 per month

    Work Location : In person

    Buat amaran kerja untuk carian ini

    Supervisor • Best View Hotel Bandar Sunway, Selangor, Malaysia