Client Engagement Executive

Overview

Join to apply for the Client Engagement Executive role at HSBC .

Location : Johor Bahru, 01, MY, 81100. Work Style : Full-time. Date : 21 Oct 2025.

About HSBC International Wealth and Personal Banking

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international. We help our customers manage day-to-day finances and grow their wealth with a borderless banking approach and world-class wealth management through mobile-first capabilities and exceptional people. Our key operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

Responsibilities

• Achieve performance expectations and contribute toward the Retail business in line with IWPB strategic direction
• Support and engage in roadshows or events, including approaching prospect leads for acquisition to deliver the overall sales result
• Proactively work with Managers and Team Leader Customer Acquisition to plan, execute and optimize sales activities, ensuring alignment with business priorities
• Champion and drive a culture that supports the HSBC branded customer experience
• Provide quality after-sales engagement to strengthen long-term relationships
• Ensure 100% completion of mandatory training within deadlines
• Support achievement of HSBC vision, values, goals and culture in personal behavior, actions and decision making
• Demonstrate effectiveness, strong team spirit and Can-Do attitude by sharing knowledge and good practice
• Understand and adhere to regulations and regulatory guidance, reporting any breaches in accordance with local procedures
• Adhere to applicable Global, regional and country standards and policies
• Safeguard the Bank from loss and protect the Bank’s reputation
• Maintain awareness of operational risk, including identification, assessment, mitigation and control, loss identification and reporting

Qualifications - External

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

Opening up a world of opportunity.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, available on our website.

Issued by HSBC Bank Malaysia Berhad

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