Food Court Operations Manager

The Food Court Operations Manager is responsible in overall day-to-day Food Court operations, tenant coordination, POS system oversight, and compliance with health and safety standards.

Job Responsibilities :

• Oversee and manage all aspects of food service operations within The Starling Mall's food court.
• Ensure smooth operations, including customer service, kitchen functionality, and tenant management.
• Manage food court tenants, ensuring compliance with lease agreements and operational standards.
• Foster and maintain positive relationships with food court tenants, addressing concerns and facilitate communication between tenants and mall management.
• Ensure the food court operates in compliance with health and safety regulations, conducting regular inspections and implementing corrective measures as necessary.
• Perform regular inspections of all areas, including tenant kitchens, to maintain cleanliness, hygiene and adherence to safety standards..
• Manage the housekeeping team and perform inspections to maintain cleanliness and hygiene throughout the food court.
• Work closely with the leasing and marketing teams to attract high footfall to the food court.
• Assist in promotional activities and events to enhance the food court's visibility.
• Collaborate with maintenance team on all food court's maintenance issues.
• Ensure digital menus are updated regularly with accurate information and coordinate with tenants to facilitate menu changes and updates.
• Oversee daily sales reconciliation processes, manage and troubleshoot any issues related to the Point of Sale (POS) system.

Job Requirements :