Customer Success Specialist Urgent Hiring (Mand Eng - Banking Industry)

Overview

Customer Success Specialist Urgent Hiring (Mand Eng - Banking Industry) Responsibilities

Assist and educate customers on self-service and digital banking channels Handle account / transaction inquiries and provide solutions Conduct call-backs and follow-ups when needed Perform basic KYC checks and ensure compliance Deliver a professional, customer-first experience Qualifications

Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcome Fluent in English & Mandarin (spoken & written) Willing to work on rotational shifts if required Good communication skills and ability to build strong customer rapport Benefits

5 working days Training Provided Allowance Provided Annual leave / Medical leave Near to public transport Note : This description has been refined to remove duplicate and boilerplate content and to present information in a structured, accessible format. No omitted core requirements were added or altered.

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