Overview Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted by over 14,000 customers across 100+ countries, Wati enables real-time interactions that drive growth and transform conversations into opportunities.
What You'll Be Doing As a Senior Account Executive based in Kuala Lumpur, you will drive new business growth for Wati in Malaysia and the wider region. You will act as a trusted advisor to prospects, showcasing how Wati can transform customer engagement through WhatsApp. This role focuses on taking demo calls, representing Wati at events, and closing deals. You’ll collaborate closely with marketing, partnerships, and customer success to accelerate revenue growth.
Key Responsibilities
Own the full sales cycle from qualification to close, driving new business in Malaysia and regional markets
Conduct compelling product demos for inbound and outbound prospects
Represent Wati at local and regional industry events, partner events, and webinars to generate and convert leads
Build and nurture relationships with mid-market and enterprise clients, particularly in eCommerce and customer engagement sectors
Negotiate contracts, manage deal structures, and ensure customer success from the first engagement
Consistently achieve or exceed quarterly and annual revenue targets
Provide market feedback to product and marketing teams to strengthen our offering in Malaysia and beyond
Requirements
4+ years of SaaS sales experience, ideally with mid-market or enterprise clients
Proven track record of achieving / exceeding quota in a consultative sales environment
Strong demo and presentation skills; ability to tailor messaging to business needs
Excellent communication skills in English (mandatory). Proficiency in Malay and / or Mandarin is highly preferred
Self-driven, comfortable working remotely, and able to manage pipeline independently
Experience using CRM tools (HubSpot, Salesforce, etc.) and structured sales methodologies
Bonus : Background selling to eCommerce, digital, or customer engagement platforms in Southeast Asia.
Benefits
Join a hyper-growth SaaS company redefining how businesses communicate
Backed by top-tier global investors including Sequoia and Shopify
Competitive base salary with attractive performance-based incentives
Remote-first culture until office setup in Kuala Lumpur
Career growth opportunities in a global, fast-scaling team.
Employment details
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Sales
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