Role Purpose
- Managing the Distributor's salesmen to achieve the sales objective and targets set above.
- To ensure distributors implement the agreed action plans within the stipulated time frame and submit required reports on the results achieved upon execution of the action plans.
- The main purpose of the role is to cultivate Strategic Partnerships with Key Outlets through proficiency.
- To regularly review the distributor's capability and infrastructure support through monthly Distributor Business Review to ensure achievement of sales, effective call rate, numeric distribution, service levels targets and merchandising standards in field execution.
- The role is based in Seremban.
Key Accountabilities
Financials
Delivers volume (tons & ctn) and value (Net Revenue)Manages customer trade spend (GTN) within budget, including trading terms and product returnsCategory StrategyUnderstands customer prioritization framework for customersDefines customer tactics basis prioritizationCommercial Planning
Implements operational plans aligned to activity grid (SMAP) and channel strategy.Provides accurate, complete and timely bottom up forecast via historical data, business trends and insightsCategory Activities
Communicates clearly and timely plans, activities and spend to CRO and Key customersMonitors trade spend with CRO and customers and Sales FinanceParticipates in business development programs (samplings & road show) to further improve in-market executionIn-Store Excellence
Executes Picture of Success in outlet and tracks the same- 5Ps (Product, Price, Place, Promotion, POSM)Implements insight-based standards on retail execution by channel and refine using ROI analysisCoordinates with merchandising agency for timely and quality executionProvides timely feedback to internal and external stakeholders on store issues and opportunitiesAchieves speed to market on innovation including NPD, events, promotions, and POSMChannel / Customer / Account Management
To professionally manage and evaluate distributors' overall performance and draw up agreed action plans to address issues and leverage opportunities through the monthly Distributor Business ReviewResponsible for the achievement of sales and distribution targets setEnsure CROs implement Company's promotional activities effectively in all General Trade channelsConduct distribution audit during market visit and discuss follow-up actions with CROs concerned.Participate in monthly discussions with Area Sales Manager, and distributors' field sales personnel to resolve trade and other operational issuesOrganizational and People Management
Owns individual development programParticipates in training to enhance competenciesKey Requirements;
Bachelor's Degree : Preferably in Business Administration, Marketing, or a related fieldMinimum 2-5 years of proven sales experience (preferably in the General Trade & LKA), ideally in the FMCG industryStrong knowledge of sales strategies, techniques, and processesExcellent verbal and written communication skillsAbility to negotiate terms effectively and close dealsStrong customer service orientation and relationship-building skillsAbility to analyze sales data and market trends to make informed decisionsEffective problem-solving skills and the ability to handle difficult situationsExcellent time management and organizational skillsFamiliarity with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)Willingness to travel extensively within the assigned area.Our Story
Fonterra is a global nutrition company owned by 9000 farming families in New Zealand. We employ 20,000 people around the globe and offer amazing opportunities for people who want to join our team. Our New Zealand-made dairy products are enjoyed in 140 markets across the globe. Our products are loved by people for their balanced nutrition, quality craftsmanship and sheer indulgence.
At Fonterra, diversity, inclusion, and flexibility are a big part of our business, and with a collaborative culture, inspiring leaders and passionate people, this is a great place to work, please apply and join our team.