CRM Administrator (Odoo)

Joey Yap Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Joey Yap Group Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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We are seeking a highly organized and detail-oriented CRM Administrator to manage and optimize our CRM system, focusing on sales operations. This role involves supporting the sales team by ensuring CRM accuracy, streamlining sales processes, generating reports, and managing data integrity.

Key Responsibilities

• Administer, configure, and maintain the CRM system to ensure optimal performance.
• Manage CRM projects, including system implementations, upgrades, and integrations.
• Collaborate with stakeholders to understand business requirements and translate them into CRM solutions.
• Ensure data integrity by managing data imports, exports, deduplication, and validation processes.
• Provide user support, training, and documentation to maximize CRM adoption within the sales team.
• Develop and generate CRM reports and dashboards to provide insights for decision-making.
• Automate and streamline sales workflows within the CRM to improve efficiency.

Qualifications

Working Hour : Monday to Friday 9.30am to 5.30pm; Saturday 9.30am to 1pm

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

Industries

Professional Training and Coaching

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