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Senior Sales Operations Specialist

Senior Sales Operations Specialist

RegASKJohorMalaysia, Johor, Malaysia
2 hari lalu
Penerangan pekerjaan

Overview

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OUR COMPANY RegASK is an AI-driven solution enabling end-to-end intelligent regulatory workflow orchestration : automating regulatory intelligence with curated content and actionable insights, smart documentation and a connected community of over 1,700+ subject matter experts for streamlined regulatory execution globally. RegASK augments Regulatory Affairs teams, combining AI efficiency and community-driven intelligence to streamline compliance across the product lifecycle. The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile. We are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

Position Overview

We are looking for an experienced Senior Sales Operations Specialist to join our team in a remote capacity. This role is ideal for a seasoned professional with 5 years of experience in Salesforce configuration, development, and maintenance. The candidate will be the operational backbone of our GTM strategy, managing our tech stack, improving funnel efficiency, and delivery insights to leadership. A core part of the role is owning and customizing Salesforce and HubSpot to enable scalable revenue growth.

The ideal candidate should have strong technical expertise in Salesforce, excellent communication skills, and the ability to work closely with stakeholders across sales, customer success, marketing, and finance functions.

Key Responsibilities :

  • Salesforce Administration & Optimization :

Own Salesforce configuration : custom objects, fields, validation rules, flows, approval processes, and page layouts

  • Manage user permissions, profiles, roles, and record types
  • Build and maintain reports, dashboards, and automated workflows to support GTM analytics and forecasting
  • Ensure CRM hygiene, deduplication, and data validation processes
  • Design and optimize lead, opportunity, and account lifecycle processes
  • HubSpot Management :

    • Administer marketing and sales modules, including list segmentation, email workflows, lead scoring, and form management

  • Sync and troubleshoot Salesforce-HubSpot integration (e.g field mapping, sync errors)
  • RevOps Strategy & Analytics :

    • Define and track KPIs across the funnel (e.g MQL to SQL conversion, pipeline velocity, sales cycle)

  • Build GTM dashboards for leadership and sales teams
  • Support accurate pipeline management and forecasting
  • Tech Stack Ownership :

    • Integrate and maintain tools including Salesforce, HubSpot, Gong, ZoomInfo, LinkedIn Sales Navigator etc

  • Evaluate and recommend tools to improve GTM efficiency
  • Stakeholder Collaboration : Work closely with sales, customer success, marketing, and finance teams to align operational goals and maximize system efficiency
  • Project Management : Manage system updates and projects using tools like Jira, ensuring timely delivery of solutions
  • Training & Support : Document process and provide training to end-users on Salesforce best practices and support troubleshooting efforts as needed

    • Requirements :

  • Experience : At least 5 years of hands-on experience in Salesforce development, configuration, and maintenance in a B2B SaaS company
  • Technical skills :

    • Expertise in Salesforce customization (e.g., workflows, dashboards, reports)

  • Knowledge of integrating Salesforce with external tools (e.g., HubSpot Marketing Hub, gong, SalesNav, outlook, etc.)
  • Familiarity with data analytics / reporting tools within Salesforce
  • Strong data analysis skills (Excel, Looker / Tableau / PowerBI)
  • Understanding of sales and marketing funnel metrics and how to influence them through tooling
  • Familiarity with CPQ, revenue attribution, or customer success tooling (e.g Gainsight)
  • Experience using Jira for project management is a plus
  • Salesforce Administrator certification (strongly preferred)
  • Soft skills :

    • Excellent communication skills; must be a native English speaker

  • Strong collaboration skills to work effectively with cross-functional teams
  • Preferred Experience :

    • Experience in early-stage SaaS or scaling RevOps from Series A to B

  • Proven track record of optimizing sales / revenue operations processes through Salesforce solutions

    • Why Join Us :

  • Be the architect of our GTM systems and strategy
  • Join a fast moving SaaS team backed by top-tier investors
  • Work at the intersection of data, tech, and growth

    • Remote Work Details :

  • This role is fully remote; candidates must have access to reliable high-speed internet and a conducive work environment
  • Proficiency with remote collaboration tools (e.g., Microsoft Teams, Jira) is essential

    • How to Apply :

    If you are an experienced Salesforce professional looking for an exciting remote opportunity, we would love to hear from you! Please submit your application along with your resume for our consideration.

    We appreciate all applications, but only selected candidates will be contacted for an interview.

    Thank you for considering joining the RegASK team. We look forward to reviewing your application!

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Sales, General Business, and Education
  • Industries
  • Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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    Senior Sales Specialist • JohorMalaysia, Johor, Malaysia