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Customer Service Cum Admin Executive
Acumen Alpha Advisory GroupKuantan, Pahang, Malaysia14 jam yang lalu
Penerangan pekerjaanMinimum 1 year of experience in administrative or related roles. Strong problem-solving skills to manage customer concerns and operational challenges. Well-organized, dynamic, and able to work independently with a mature mindset. Multitasking ability to juggle customer and admin tasks efficiently. Fresh graduates with enthusiasm and the right attitude are welcome to apply. Annual company trips Biannual performance bonuses 5 days Work (Mon - Fri) Career Advancement & Personal Development opportunities
Overview
- Acumen Alpha Advisory Group – Kuantan, Pahang.
- Client liaison : Serve as the first point of contact for clients seeking corporate secretarial or accounting services.
- Inquiry handling : Respond to queries about company incorporation, statutory compliance, tax filing, and accounting packages.
- Service updates : Keep clients informed about filing deadlines, document status, and regulatory changes.
- Client onboarding : Assist new clients with registration forms, KYC documentation, and service agreements.
- Issue resolution : Address client concerns professionally and escalate complex matters to relevant departments.
- Manage office documentation including filing, scanning, and organizing records.
- Monitor deadlines for SSM filings, tax submissions, and audit schedules.
- Manage supplies, courier arrangements, and general office upkeep.
- Update client records, company profiles, and filing logs in internal systems.
Job Requirements
Employee Benefits
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Customer Service Cum Admin • Kuantan, Pahang, Malaysia