Country Manager - Towage Business

The Country Manager will lead and manage all operations, commercial activities, and strategic initiatives for the tugs business in Malaysia. This role is responsible for ensuring operational excellence, maintain corporate and regulatory compliance, drive growth, and build strong relationships with clients, port authorities, and internal stakeholders.

Key Responsibilities

Operational Management :

Oversee daily tug operations, service delivery to clients, fleet management, crew scheduling, eye on maintenance and overall performance of the company.

• Ensure compliance with safety, environmental, and maritime regulations.
• Implement operational KPIs and continuous improvement initiatives.
• Execution on the ground, monitoring and reporting on KPI and initiatives’ success.
• Manage country-level Profit and Loss, budgeting, and cost control.
• With support of the financial team, ensure country financial targets are met and reported accurately.
• Optimize resource allocation, optimize expenses to meet company targets.
• Build and lead a high-performing local team across operations and support functions.
• Foster a culture of safety, accountability, and performance.
• Drive talent retention, development and manpower planning.

Strategic Leadership :

Develop and execute country-level business strategies aligned with regional and global objectives.

Qualifications & Experience

KSP Towage Sdn Bhd is a leading owner and operator of a large fleet of harbour tugs in Malaysia. We offer our expert harbour towage services in our local Malaysia Ports and provide towage support services in our maritime industry.

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