Officer - Warranty page is loaded## Officer - Warrantylocations : Malaysia | Selangor | SDBA HO (B130)time type : Full timeposted on : Posted Todayjob requisition id : JR
- Company :
- Sime Darby Beyond Auto Sdn. Bhd.Daily Claim Handlinga) Receiving & Processing Claims
- Receive daily warranty claims from Service Advisor for processing.
- Ensure all received claim documents tally with invoiced warranty for the day.
- Perform daily processing of claims within KPI limit
- Ensure excellent quality of warranty processing to minimize rejection and outstanding amount and maximize repayment from Principals. b) Follow-ups
- Constantly follow-up with Aftersales Distribution Department to get the claims approved and Credit Note on time
- Follow-up with Service Advisor to get the documentations for submissions and re-submissions.
- Maintain good and healthy working relationship with Service Advisors and Workshop personnel. c) Paperwork
- Ensure all warranty paperwork is properly documented and that all verifying criteria needed by the factory / distributor are processed correctly.
- Establish correct problem and remedy codes (and their explanation) and operation number, record the same on claim.
- To perform weekly warranty status report d) Rejections
- Ensure rejections are limited to 1% annually. e) OthersResponsible to perform other duties requested by superior
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