Network System Engineer (with Office IT Support)
EVERWORKS IDC Sdn BhdSri Petaling, Kuala Lumpur, Malaysia20 jam yang lalu
Penerangan pekerjaanSet up and maintain workstations, laptops, and user profiles. Provide Level 1 & 2 support for hardware, software, and Windows-related issues. Troubleshoot LAN / Wi-Fi connectivity and switch port configurations. Configure and support Microsoft Outlook and Office 365 (POP / IMAP / Exchange). Resolve issues related to login errors, email delivery, shared mailboxes, and MFA. Handle basic troubleshooting for website, DNS, and SSL certificate issues. Manage domain names, renewals, and hosting services. Send reminders for domain and SSL renewals. Monitor system logs, perform backups, and schedule patch updates. Maintain up-to-date documentation of IT infrastructure and assets. Track inventory of hardware, software licenses, and network equipment. Proficiency in DNS, DHCP, Windows & Linux (desktop / server) systems. Strong knowledge of Microsoft Outlook and Office 365 troubleshooting. Basic PowerShell scripting and general network diagnostics (ping, tracert, ipconfig). Familiarity with domain, email, and web hosting environments. Strong written and verbal communication skills in English. Ability to explain technical issues to non-technical users. Detail-oriented, organized, and capable of producing clear documentation.
To manage and maintain the company’s IT infrastructure and office systems. This role involves configuring and troubleshooting network services (DNS, DHCP), managing user access and security, and providing daily IT support to employees. The candidate will also handle email systems (Office 365), website and hosting support, and ensure proper system monitoring and documentation.
Key Responsibilities
Network Administration & Security
- Manage and troubleshoot DNS, DHCP, and IP address configurations.
- Oversee user authentication, access control, and group policy management.
- Enforce IT security policies and monitor system alerts.
Office IT & User Support
Email & Communication Systems
Website & Hosting Management
System Maintenance & Documentation
Required Skills & Qualifications
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