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AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload, freeing agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
Responsibilities
- Be responsible for the functional iteration and technical support of the robot platform's open-to-the-public features, mainly in AI and Omnichannel.
- Collaborate closely with departments such as marketing, sales, and operations to collect market feedback and demands, and promote continuous improvement and iteration of the product.
- Lead the technical team in product research and development and technological breakthroughs, solve key technical problems, and ensure the technical leadership and stability of the products.
Qualifications
Have more than 4 years of work experience, with at least 3 years of experience in the internet industry.Have more than 2 years of experience in technical team management, and have a successful track record of leading teams to complete complex projects.Be familiar with the product research and development process, possess a solid technical foundation, and have an in-depth understanding of software development, testing, operation and maintenance, etc.Have strong communication and coordination skills as well as team management skills, and be able to effectively motivate and guide team members.Professional working proficiency in Mandarin (listening, speaking, reading, and writing).Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Product Management, Information Technology, and Project Management
Industries
Software Development, Technology, Information and Media, and Internet Marketplace Platforms
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