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Operations Manager

Retail Industry SolutionsKuala Lumpur, Kuala Lumpur, Malaysia

2 jam yang lalu

Penerangan pekerjaan

Company Description

Established in 2022 in Singapore, we are part of a brand that began in 2011 as a major ODM manufacturer in China serving global labels. We are dedicated to providing stylish and effective UV protection apparel and accessories, aiming to be Singapore’s one-stop destination for sun-safe fashion. Our proprietary fabric, Twilight, certified UPF 50+ and tested by SGS to block up to 99.95% of UV rays, has been endorsed by the Skin Cancer Foundation as a reliable form of sun protection. With both online and retail presence across Singapore, we combine innovation, patented textile technology, and modern design to promote healthy outdoor lifestyles while ensuring comfort, durability, and skin safety.

Role Description

Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused service delivery.
Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.
Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.
Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.
Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.
Collaborate with management on business development initiatives, promotions, and strategic projects.
Regarding Malaysian candidates, work permit and interview transportation costs will be covered

Qualifications

Minimum 5 years of proven retail management experience, preferably within fashion, lifestyle, or consumer goods.

3-4 years of experience managing people

Strong leadership skills with a demonstrated ability to develop, mentor, and retain high-performing teams.

Solid understanding of P&L management and experience in executing strategies to drive sales growth.

Proactive, resourceful, and hands-on, with strong ownership of results.

Proficiency in English, Chinese, and Malay is preferred to effectively liaise with diverse staff and customers.

Strong organizational and problem-solving abilities, with an eye for operational details and process improvements.

Experience in fashion retail is highly recommended

Competitive starting salary of $4,000 per month

Attractive monthly performance bonuses based on individual and store performance

Work Permit application support for successful candidates requiring sponsorship

A dynamic, supportive work environment with opportunities for career advancement

The details of the benefits will be discussed directly with the CEO during the interview.

Interview Process

1-2 Online interview ->

Face-to-face interview in Singapore (transportation covered for Malay candidates)

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Buat amaran kerja untuk carian ini

Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia