Product Specialist – Bybit
Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. Bybit provides innovative online spot and derivatives trading services, mining and staking products, as well as API support to retail and institutional clients around the world, and strives to be the most reliable exchange for the emerging digital asset class.
Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Built on customer‑centric values, we endeavour to provide professional, 24 / 7 multi‑language customer support to help in a timely manner.
Responsibilities
- Evaluate and integrate PSPs, banks, and local payment schemes (e.g., SEPA, PIX, SPEl, Credit Card Payments).
- Manage the end‑to‑end process from API integration to internal workflow design (routing, reconciliation, callbacks / idempotency, error codes, and state machines) with implementation and optimization.
- Coordinate canary releases, real‑money validation, and success rate monitoring to ensure launch quality and stability.
- Support global treasury operations : acquiring, settlement, hedging, and returns, through process design and productization.
- Collaborate to build and optimize core capabilities such as user center and card management, channel routing, refund center, promotion center, and error code management, enhancing platform reusability and scalability.
- Work closely with Risk, Engineering, Compliance, and Operations teams to ensure stable operations and adherence to regulatory and reporting requirements.
Requirements
3-6 years of product experience in payments, acquiring, cross‑border settlement, aggregated payments, or open banking; strong understanding of global payment business priorities as well as local compliance requirements; prior experience in exchange or internet payment integration is preferred.Deep understanding of Credit Card Payments (authorization, clearing, chargebacks), open banking, and PSP integration processes; capable of standardized API integration design, with meticulous attention to interface interactions, state machines, and error code handling.Strong collaboration mindset and sense of ownership, able to proactively identify issues, drive execution, and ensure closed‑loop reviews.Fluent English as a working language, capable of handling vendor meetings, technical communications, and documentation writing.Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Benefits
Study Growth Fund : We support your professional development and continuous learning.Internal Events : Participate in regular team‑building activities, workshops, and events designed to promote collaboration and innovation.Global Collaboration : Be part of a diverse, international team, working alongside colleagues from around the world.Career Advancement : Access opportunities for growth and advancement within a rapidly expanding global company.Internal Mobility : Grow with us – Your long‑term development is important to us. We offer internal job opportunities to help build your career path.Seniority Level
Mid‑Senior level
Employment type
Full‑time
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