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Content Moderator (Japanese Speaker)

Content Moderator (Japanese Speaker)

Tech MahindraCyberjaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

Be among the first 25 applicants.

Working Hours

8 AM – 5 PM (fixed working hours)

Expected DOJ

17th November 2025

Duration

3 month contract

Japanese Level

N1 / N2 only

Project Overview

The project provides data curation & annotation services to help develop client's (virtual) assistant platforms. Team works closely with Machine Learning, modeling teams, providing the critical data they need to improve Virtual assistant's language understanding capabilities.

Job Summary

Seeking an Associate for our project to undertake labeling annotation and dialogue evaluation on text data to assess and improve. This team plays a critical role in capturing the Percentage of Queries Understood by Virtual Assistant as per Natural Language Understanding.

Skill & Attention

Skills require high attention to details and ability to adapt to dynamic changes due to emerging business requirements.

Role and Responsibilities

  • Identifying and making sense of language patterns
  • Should be able to identify the patterns & the meaning from composition of words of assigned language
  • Able to identify similarities and differences between various intentions uttered on Virtual Assistant
  • Good communication skills, ability to identify the gaps and suggest improvement plansDeliver excellent performance to achieve and exceed contractual SLA
  • Ensuring production quality and target KRAs are met
  • Meet expectations of process and should be able to sense business requirements
  • Flexibility in working hours basis the business requirement
  • Maintaining confidentiality and adhering to company / customer policies.

Applicant’s Specifications & Qualification

  • A Bachelor’s degree in any stream, or a related discipline
  • Excellent communication and Proficiency in Grammar (In English & Japanese Language)
  • Problem-solving and logical reasoning skills
  • Comfortable working in a fast paced, highly collaborative, and dynamic work environment
  • Ability to handle pressure and a natural go getter
  • Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

    We are also committed to make reasonable adjustments to support candidates, so they can perform at their best throughout the recruitment process.

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    Content Moderator • Cyberjaya, Selangor, Malaysia