Helpdesk & Admin PROTÉGÉ Graduate Trainee (Start ASAP)

Join UEM Edgenta Berhad’s Graduate Trainee Program to develop essential skills through hands-on experience in helpdesk and administration roles.

Your Role

Here’s what you will be doing :

• Receive calls from clients and escalate issues to technical personnel.
• Generate and file records on all requests, work orders, and complaints promptly and accurately.
• Produce daily ageing reports to support operation performance monitoring.
• Compile deduction mapping reports for validation meetings.
• Coordinate internal communication between services to support operations.
• Manage key administration for security purposes.
• Execute call back system to improve service quality.

About You

The company is looking for :

Training & Development

Participate in a comprehensive 9-12 month Graduate Trainee Program combining career development training with practical on-the-job experience to build a strong foundation for career growth.

How to Apply

Submit your application before the closing date as indicated in the job posting.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.

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