Remote Customer Support Associate with Czech or Slovak

AmRest Holdings SEPasir Gudang, Johor, Malaysia

6 hari lalu

Penerangan pekerjaan

Customer Support Associate with Czech or Slovak

In this role, you will play a crucial role in delivering high-quality customer service through email and phone channels to our high-profile Client, who specializes in internet-based searching and video-sharing platforms.

Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

Provide high-quality online customer service via email.
Deliver efficient troubleshooting and query resolution.
Identify, qualify and overcome customer objections.
Meet deadlines with a fast-paced environment.

Our requirements :

Fluency in written and spoken Czech or Slovak .

Intermediate level of written and verbal English .

Available for a minimum of 130 hours per month.

Experience in the call center or customer service industry.

Good analytical and organizational skills.

High school diploma or equivalent.

What we offer :

Remote onboarding and training.

Schedule from Monday to Friday from 8 a.m. and 6 p.m.

What more can you get?

MyBenefit platform access (you can exchange points for a Multisport card, LuxMed

healthcare or codes for other services such as shopping, travel, massage or food and

many more).

Cooperation in a friendly, innovative, and multinational environment allowing youto improve your language and personal skills.

Opportunity for development within the structures of our company.

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Buat amaran kerja untuk carian ini

Customer Support • Pasir Gudang, Johor, Malaysia