About Our Client :
Our client is a digital transformation and business process outsourcing company that helps companies improve operations, customer experiences, and efficiency through technologies like AI, automation, cloud engineering, and analytics.
Job Responsibilities :
1. Cash Application
- Download bank statements and perform daily work allocation to the team
- Review and apply the cash / credit flow into the system against invoice / debits which is not automatically applied by the system itself
- Research and resolve unidentified & unapplied payments
- Research and respond to generic mailbox queries
- Update Cross entity payment trackers
- For language dependent cases update Trackers and work with language enabled delivery centers for closure
- Handle Bad debt recoveries
2. Customer Master / Credits
Research and Setup / Update / edit customer accounts in the SystemFollow up with the requester / customer for discrepancyComplete the task and respond back to the stakeholder via email3. Overall
Coordinating with external clients and internal stakeholders via email to resolve the issuesAdhere to Month End Closer / Year End Closer timelinesExplore for continuous process improvements and share best practices across teamsContribute to team metrics by achieving stated productivity and accuracy goals on a daily basisJob Requirements :
Open to candidates based in Malaysia onlyBachelor's Degree or equivalent experience in Finance, Accounting or any related fieldProficiency in Mandarin and Japanese or Nihongo (Preferably N1 or Native speaker)Work is completely at the office, no hybrid or remote working conditionsRemuneration :
Up to MYR 11,000 (Basic Package)
Working Location :
Kuala Lumpur, Malaysia
Consultant in-charge :
Kah Wai Neoh | 012 233 3162 | kahwai.neoh@hunters-in.com