Manager, Security Operations

Overview Manager, Security Operations role at Malaysia Airlines. Reports to the Senior Manager, IT Service Delivery.

Position Details Position Title : Manager, Security Operations

Responsibilities

Leadership and Team Management, Security Monitoring and Threat Detection, Incident Response and Management, Policy Development and Compliance, Technology and Automation Oversight and Strategic Planning and Communication.

Manage the daily operation of the SecOps to meet MAG business demands. Provide feedback, direction and advice on technical solutions to management related to MAG SecOps structure. Coordinate with other operational teams and maintain open communications with business user management to keep them apprised of operational situations that impact or may impact their respective areas.

Provide consultation and industry-standard solutions to business users regarding the operation of SecOps. Manage business user requirements in Change Requests (CR) activities for MAG SecOps.

Create and maintain documentation for MAG SecOps activities according to MAG IT standards and operating procedures.

Maintain continuous and uninterrupted operation of MAG SecOps at all times. Manage continuous improvement activities, contract administration and project implementation (installation & configuration) within targeted response time.

Qualifications & Working Experience

Degree in Computer Sciences, Information Technology, Cybersecurity or equivalent.

CISSP (Certified Information Systems Security Professional)

CISM (Certified Information Security Manager)

CISA (Certified Information Systems Auditor)

GIAC Security Operations Manager (GSOM)

Certified Security Operations Manager (CSOM)

Vendor Certifications (e.g., Palo Alto or Microsoft Networks SecOps Professional)

6 – 7 years of experience in SecOps Management or related fields

Areas of Experience

Real-time Monitoring and Reporting

Capacity Planning and Management

Uptime and Performance Maintenance

Business User Management

Personality Traits

Knowledge of Cybersecurity and SecOps operational support and maintenance.

Possess related IT technical skills such as system troubleshooting, understanding technology terms and SLA compliance.

Good at multitasking, possessing analytical, problem solving, negotiating and strong oral and written communication.

Possess a strong positive and can-do attitude.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other, Information Technology, and Management

Industries

Airlines and Aviation

Note : This description reflects the responsibilities and requirements of the role as provided. It may be updated without prior notice.

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