Tidak lagi menerima permohonan
Customer Engagement Executive
Alpha Iota BPOIskandar Puteri, Johor, Malaysia21 hari lalu
Penerangan pekerjaanManage the end-to-end customer service cycle, which includes responding to customer inquiries through multiple platforms including Telegram, WhatsApp, and Live Chat, in a timely and professional manner. Build in-depth knowledge of company products, services, and processes to effectively resolve issues and deliver top-notch support. Handle customer complaints with empathy and efficiency, offering appropriate solutions within set timelines and ensuring proper follow-up until resolution. Adopt a proactive, sales-oriented approach to engage customers, promote services, and strengthen relationships. Guide customers through account setup processes and address any questions they may have. Escalate special cases or complex issues to the appropriate person in charge for further handling. Perform account creation and setup for newly onboarded customers and manage existing customer base. Identify opportunities to upsell additional services and products during the onboarding process. Educate clients on the full range of services available, highlighting the benefits and value they can provide. Reach out to inactive clients to encourage engagement and improve customer retention. Support customer service operations with additional administrative tasks as needed. Uphold integrity and confidentiality when handling all customer information. Minimum of 1 year of experience in customer service, with proven ability to communicate effectively with customers on a daily basis (remote / virtual experience preferred). Ability to thrive in a fast-paced environment; self-motivated, customer-oriented, results-driven, and disciplined. Strong multitasking, organizational, and time management skills. Creative and resourceful problem-solver with a proactive mindset. Reliable high-speed internet connection (work-from-home role). Proficiency in computer skills, including Windows OS, Microsoft Office, and Google applications. Flexibility to work on a rotating schedule (24 / 7 coverage), including midnight shifts, weekends, and public holidays. Work schedule : 9 hours per day , 5 days a week, with 2 rest days. Proficiency in English is required; the ability to communicate in Mandarin (written & spoken) is an added advantage.
Overview
Alpha Iota BPO Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Benefits
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- and lots more!
Responsibilities
Qualifications
Referrals increase your chances of interviewing at Alpha Iota BPO by 2x
Get notified about new Customer Engagement Executive jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Engagement Executive • Iskandar Puteri, Johor, Malaysia
Pekerjaan yang berkaitan
)
- Dinaikkan pangkat
Executive / Senior Executive - Community Engagement (TOUCH Young Arrows)
TOUCH COMMUNITY SERVICES LIMITEDIslandwide, SG TOUCH Young Arrows (TYA) is a non-profit programme led by a committed team of volunteer mentors who conduct weekly Saturday programmes to meet children and youth's social, emotional, and educationa...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
- Baharu!
ALTRAMARKETING PTE. LTD. - Client Engagement Executive
ALTRAMARKETING PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG Singapore | Full-Time | Immediate Start.We’re a fast-growing Sales & Marketing company representing major brands across various industries.
Our culture is built on growth, teamwork, and results ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Executive / Senior Executive– Engagement & Volunteer Management
Singapore Indian Development Association (SINDA)D08 Little India, SG The team member will support and will be responsible for Community Engagements and Event Management which will alleviate the focus and deliverables of the division.
Plan & execute community enga...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
TOUCH COMMUNITY SERVICES LIMITED - Executive / Senior Executive - Community Engagement (TOUCH Young Arrows)
TOUCH COMMUNITY SERVICES LIMITEDIslandwide, SG TOUCH Young Arrows (TYA) is a non-profit programme led by a committed team of volunteer mentors who conduct weekly Saturday programmes to meet children and youth's social, emotional, and educationa...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Client Engagement Executive (People-Focused Role
EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG People Person? You’ll Love This! 💬.We’re looking for energetic communicators who love talking, connecting, and making an impact.
You’ll represent exciting brands, travel around, and get paid based ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Relationship Management Executive
MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTDIslandwide, SG Customer Relationship Management : .Manage and maintain the client database to ensure accurate and updated records.Follow up with clients to ensure satisfaction and encourage return visits.Assist in ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Executive / Senior Executive - Community Engagement (TOUCH Young Arrows) - TOUCH COMMUNITY SERVICES LIMITED
TOUCH COMMUNITY SERVICES LIMITEDIslandwide, SG TOUCH Young Arrows (TYA) is a non-profit programme led by a committed team of volunteer mentors who conduct weekly Saturday programmes to meet children and youth's social, emotional, and educationa...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Client Engagement Executive (People-Focused Role - EMINENCE ORGANIZATION PTE. LTD.
EMINENCE ORGANIZATION PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG People Person? You’ll Love This! 💬.We’re looking for energetic communicators who love talking, connecting, and making an impact.
You’ll represent exciting brands, travel around, and get paid based ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Islandwide, SG - Customer Relationship Management Executive
MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTDIslandwide, SG Customer Relationship Management : .Manage and maintain the client database to ensure accurate and updated records.Follow up with clients to ensure satisfaction and encourage return visits.Assist in ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Customer Acquisition Executive
QUARTZ GLOBAL PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG Approach and engage potential customers.Present and explain products or services clearly.Build interest and encourage customers to make informed decisions.
Maintain a positive and energetic attitude...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Client Engagement Executive
ALTRAMARKETING PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG Singapore | Full-Time | Immediate Start.We’re a fast-growing Sales & Marketing company representing major brands across various industries.
Our culture is built on growth, teamwork, and results ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Client Engagement Executive
New Hope Community ServicesIslandwide, SG As the Client Engagement Executive at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community.Thi...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
Associate Executive, Community Engagement & Partnerships
SINGHEALTH COMMUNITY HOSPITALSD03 Queenstown, Tiong Bahru, SG We are seeking an organized and resourceful Associate Executive to join our team for a pivotal study assessing the impact of structured arts programs on seniors’ health and well-being.This role inv...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Client Engagement Executive - ALTRAMARKETING PTE. LTD.
ALTRAMARKETING PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG Singapore | Full-Time | Immediate Start.We’re a fast-growing Sales & Marketing company representing major brands across various industries.
Our culture is built on growth, teamwork, and results ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu
- Dinaikkan pangkat
Customer Relations Executive
SUTL MARINA DEVELOPMENT PTE. LTD.D04 Harbourfront,Telok Blangah, Sentosa Island, SG Main Duties and Key Responsibilities : .Streamline all the commercial and administrative functions of the marina (i.Prepare, with the Accounts Department, all financial and other relevant information...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu
- Dinaikkan pangkat
Sales & Customer Engagement Associate
IMPACT HUB MARKETINGIslandwide, SG Vibe & Sell Crew — Bring the Energy, Close the Deal!.Weekly Payout | Incentives | Fun Events | No Experience Needed.Love meeting people? Like being part of lively events instead of sitting in a...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Acquisition Executive
WECRUIT PTE. LTD.Islandwide, SG Brand Ambassador – Customer Acquisition (Roadshow).Island-wide / Multiple Branches.Our client is looking for motivated Brand Ambassadors to drive customer engagement and acquisition across various ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Executive, Communications & Engagement Department
PERTAPIS Education and Welfare CentreD15 Katong, Joo Chiat, Amber Road, SG Develop social media content plans that are consistent with the company’s brand identity.Create consistent, meaningful content on all social media platforms, including writing and editing social me...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu