Education Sales Specialist

This job is managing IT systems for e-learning platforms like Moodle. You might like this job because you’ll customize learning tools, support users, and ensure everything runs smoothly while leading a tech team and collaborating with others. Responsibilities

Administer, configure, and maintain the open-source platforms (i.e., Moodle / Totara / Gibbon / Drupal), including user management, course setup, and system updates. Manage database administration (MySQL / PostgreSQL) to optimize performance and reliability. Implement and manage Moodle plugins, themes, and integrations with third-party systems (e.g., Single Sign-On, payment gateways, analytics tools). Perform troubleshooting, debugging, and performance tuning to enhance user experience. Ensure data security, backup processes, and compliance with relevant regulations. Collaborate with instructional designers, faculty, and IT teams to develop and deploy new features. Provide user support and training for faculty, staff, and students. Document system configurations, customizations, and troubleshooting procedures. Stay updated with Moodle / Totara / Gibbon / Drupal developments, best practices, and emerging trends in e-learning technology. Attend sales meetings with potential clients and weekly meetings with existing clients to answer technical questions. Supervise the IT department, with direct supervision of software developer(s). Job Requirements

5+ years of experience in open-source platforms, such as : Moodle, Totara, Gibbon, Drupal, etc. 5+ years of experience in open-source databases, such as : MySQL, PostgreSQL and MariaDB. 5+ years of experience in Linux server administration (e.g., Ubuntu, CentOS). 5+ years of experience in deploying and managing applications on cloud infrastructure, such as Aliyun and AWS. 5+ years of experience in configuration and optimization of web servers, such as : Apache and Nginx. Experience in data analytics and visualization. Experience in administration of code repositories (Git / GitHub / GitLab). Fluent in English and Mandarin Chinese. Bachelor's degree in Computer Engineering, Computer Science or equivalent.

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