Overview
Developer Advocate, API Experience (Remote) – Reap, Kuala Lumpur, Malaysia
What You'll Do
- Own the Developer Experience : Take full ownership of the developer journey, creating onboarding guides, comprehensive documentation, and a learning-assets library to deliver a world-class experience.
- Create High-Quality Content : Write engaging how-to guides, tutorials, and conceptual articles that help developers solve real-world problems with our API.
- Develop Code Samples & Demos : Create practical code samples and interactive demo assets using the Coast platform.
- Ensure Technical Accuracy : Collaborate with engineering and product teams to stay ahead of new features and keep documentation up-to-date with releases.
- Be the Voice of the Developer : Act as the first user of our API, providing feedback to product and engineering to ensure a world-class experience for customers.
- Collaborate and Organize : Manage a backlog of documentation and API change requests, prioritize asks, plan content updates, and communicate timelines with stakeholders.
What We're Looking For
Hands-On API Experience : Practical experience with APIs; familiarity with Postman, curl, or scripts to make API requests.Scripting Proficiency : Comfortable coding in at least one scripting language (e.g., JavaScript / Node.js, Python) and able to produce clean code samples.Exceptional Writing Skills : Ability to explain technical topics clearly; demonstrate through past work, a blog, or personal projects.Developer Empathy : Ability to understand a developer's perspective, anticipate questions, and address frustrations.Organizational Skills : Proficient with project management and collaboration tools for planning and tracking work.Navigates Ambiguity with Autonomy : Thrives in a dynamic, fast-paced environment and can drive projects forward with minimal direction.Self-Starter Attitude : Proactive in managing projects from start to finish.Why You'll Love Working at Reap
Shape the Future of FinTech : Influence product and company success through your work.Growth and Development : Support for professional growth and success.Inclusive and Collaborative Culture : Diverse, value-driven team.Flexible Work Environment : Fully remote work options.Competitive Compensation and Benefits : Salary, employee stock options, health insurance, and a corporate Reap card.After submitting your application, please check your inbox for a confirmation email. If you don’t see it, check your spam or junk folder and adjust your settings to ensure future communication reaches your inbox.
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