Contract & Sales Operations Analyst

About us

Accuris, a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company. Accuris was formerly known as S&P Global’s Engineering Solutions division. The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack and Parts Management Solutions.

Under its previous owners, including S&P Global, IHS and IHS Markit, Accuris has been an integral part of the engineering ecosystem for more than 60 years.

Job Title

Contract & Sales Operations Analyst

The Role

We are looking for a detail-oriented and proactive Contract & Sales Operations Analyst to support our Sales team and ensure the accuracy, efficiency, and integrity of our sales processes. This role partners closely with Revenue and cross-functional teams to provide day-to-day operational support, maintain Salesforce data quality, and ensure smooth deal and contract execution throughout the full sales cycle.

You will work hands-on in Salesforce and related tools, troubleshoot issues, run reports, and assist with process improvements that enable our revenue and cross-functional teams to work more effectively.

Responsibilities

• Act as a point of contact for Salesforce user questions and issues, working with technical support teams for resolution.
• Maintain data hygiene by flagging and following up on data inconsistencies in Salesforce and other sales tools.
• Ensure Salesforce data remains accurate, complete, and up-to-date, with a focus on key Salesforce object-related fields.
• Build and maintain Salesforce reports and dashboards to support general reporting needs, ensuring data accuracy and supporting overall data hygiene.
• Monitor KPIs related to revenue processes and identify opportunities to improve reporting accuracy.
• Maintain data hygiene by monitoring pipeline and booking records, identifying inconsistencies, and making or coordinating corrections in Salesforce and other sales tools.
• Identify and recommend ways to streamline day-to-day sales operations, improve cross-functional workflows, and reduce friction across the entire sales process through process improvements and automation.
• Work closely with the Revenue and Finance teams to ensure contracts and deals are processed efficiently and accurately.
• Support quarter-end and year-end close activities by ensuring data and deal records are complete.
• Communicate effectively with stakeholders to provide timely updates and resolutions.
• Flexibility to occasionally work late evening or night hours to support U.S.-based teams and global operations.
• Handle other ad-hoc projects as required.

Qualifications

Mode / Location / Shift : Flexible Shift (US / AMER Hours) - Remote or, Hybrid (2 days WFO) at Malaysia Office (preferably Penang).

Team & Reporting Manager - David Zhu, Revenue Operations.

Who We Are

Accuris is a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community. As of 2023, the company launched as a standalone entity after being formerly known as S&P Global’s Engineering Solutions division.

About Accuris

Accuris delivers essential intelligence that powers decision-making. We provide the world’s leading organizations with the right data, connected technologies, and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup.

Our Mission : To build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world’s most complex problems.

Diversity & Inclusion Statement

Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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