Job Overview
Join to apply for the Immediate Hiring - Mandarin Customer Success Specialist (Banking Support) role at Agensi Pekerjaan JobScoper Sdn. Bhd.
Responsibilities
- ssist and educate customers on self-service and digital banking channels
- Handle account / transaction inquiries and provide solutions
- Conduct call-backs and follow-ups when needed
- Perform basic KYC checks and ensure compliance
- Deliver a professional, customer-first experience
Job Requirements
Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcomeFluent in English & Mandarin (spoken & written)Willing to work on rotational shifts if requiredGood communication skills and ability to build strong customer rapportJob Benefits
5 working daysTraining ProvidedAllowance ProvidedAnnual leave / Medical leaveNear to public transportReferrals increase your chances of interviewing at Agensi Pekerjaan JobScoper Sdn. Bhd. by 2x
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