Account configuration, including feature enablement and capability adjustment
Pricing configuration, including customized pricing setup
Collaborate with internal teams and channel partners for new merchant onboarding, identify the improvement space and optimize the workflow
Other Job Details
Responsible for the onboarding work of new clients
Providing excellent service in face of commercial team’s requests
Work closely with the product / engineer team to share client’s feedback and improve user experience
Requirements
Related working experience in the payment industry or internet company
Ability to rapidly understand new products and demonstrate adaptive problem-solving skills
Strong communication skills and customer service consciousness
Office software skills - Fluent in English and Mandarin Chinese
Basic knowledge of JSON, Data analysis would be a strong plus
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia
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