Helpdesk Engineer (1-year-contract) - Bukit Raja Selatan / Pulau Indah

Helpdesk Engineer (1-year-contract) - Bukit Raja Selatan / Pulau Indah at Shopee in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

• Provide day-to-day technical support to end users and ensure the smooth running of computers, PDAs, network devices and printers.
• Troubleshoot and resolve end-user application issues, maintain and update technical support documentation
• Other duties include performing first-level troubleshooting and support for network devices, system monitoring and reports
• Maintain and monitor office network infrastructure, IT security and antivirus tools
• Handle asset management, maintain inventory and liaise with vendors

Requirements

Shopee is an equal opportunities employer and welcomes applications from all qualified candidates.

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