Senior IT Manager

We are a rapidly growing F&B brand with 20 retail outlets located in airports and shopping malls, supported by two central kitchens and a corporate head office. Our mission is to deliver excellent dining experiences through innovation, efficiency, and a commitment to quality. As we continue to expand our operations, we are investing in digital transformation to enhance operational performance and customer engagement across all channels.

Role

We are seeking an experienced and hands‑on Head of Information Technology to lead our IT department, overseeing both software and hardware teams. This role will be responsible for shaping and executing the company’s IT strategy, driving digital transformation, and ensuring the reliability, performance, and security of our business systems.

The successful candidate will work closely with business leaders across operations, finance, supply chain, and marketing to align technology initiatives with company goals.

Key Responsibilities

Lead and manage the IT software and hardware teams to ensure smooth daily operations and effective technical support across all business locations.

Develop and implement IT strategies and roadmaps to support company growth and digital transformation over the next 18–36 months.

Oversee the development, installation, and maintenance of business applications (HRMS, CRM, ERP, POS, Accounting, and Training Software).

Manage company infrastructure including servers, networks, hardware, and cloud systems.

Strengthen and oversee cybersecurity initiatives to safeguard company data, systems, and networks.

Lead IT projects from planning to execution, including scope, timeline, budgeting, and vendor management.

Coordinate with vendors and service providers for hardware, software, and network solutions.

Establish and enforce IT policies, data security standards, and backup procedures.

Research and recommend new technologies to enhance operational efficiency.

Provide user training and support on system usage and best practices.

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or a related field.

Minimum of 5 years of IT management experience, preferably in F&B, retail, or multi-location business environments.

Strong technical knowledge in systems, networking, cybersecurity, database management (MySQL), and cloud services. Familiarity with programming or scripting (e.g., C++, Linux, Laravel) is an added advantage.

Excellent leadership, communication, and problem‑solving skills.

Application Questions

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as an Information Technology Manager?
• Which of the following Relational Database Management Systems (RDBMS) are you experienced with?
• Which of the following languages are you fluent in?

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