Senior Environment Support Engineer - Digital Banking

Overview

Job Title : Senior Environment Support Engineer Domain : Digital Banking Location : Kuala Lumpur Experience Level : Senior - L3 (6-9 Years) Job Summary

We are looking for a Senior Environment Support Engineer with 6-9 years of experience to manage and support environments across Windows and Unix platforms for Digital Banking - Retail Banking. The role requires strong expertise in middleware and database troubleshooting, automation, and environment stability to ensure seamless banking operations. The candidate should be experienced in SSL certificate management and environment support for critical applications. Responsibilities

Provide end-to-end environment support for Retail Banking applications across Windows and Unix platforms. Perform middleware administration, troubleshooting, and support on Tomcat, JBOSS, WebLogic, and IIS. Manage and troubleshoot databases including Oracle DB, SQL DB, and MariaDB. Develop and maintain automation scripts for environment monitoring, deployment, and housekeeping. Perform SSL certificate deployment, renewal, and management across environments. Troubleshoot issues related to OS, middleware, databases, and integrations. Collaborate with development, QA, and infrastructure teams to ensure environment stability and availability. Document environment processes, configurations, and troubleshooting steps. Support incident, problem, and change management processes in alignment with ITIL standards. Required Skills & Experience

Experience : 6-9 years in environment support and administration. Mandatory Skills

Windows and Unix OS Middleware support : Tomcat, JBOSS, WebLogic, IIS Database troubleshooting : Oracle DB, SQL DB, MariaDB Shell scripting and automation SSL certificate deployment and renewal Strong troubleshooting and problem-solving skills Other Requirements

Hands-on experience with environment monitoring and automation. Exposure to ITIL processes (Incident, Problem, Change Management). Strong communication and collaboration skills in Agile / DevOps environments.

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