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Junior Account Executive

Junior Account Executive

VDart MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
2 hari lalu
Penerangan pekerjaan

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Talent Partner | VDart Malaysia | Hiring for Tech roles

NOTE : Freshers are welcome to apply and only immediate to 30 days notice period candidates will be considered.

Task Prioritization & Compliance

  • Prioritize daily work tasks to achieve set objectives.
  • Adhere to Standard Operating Procedures (SOPs) in all operational activities.
  • Monitor, report, and review campaign progress, providing weekly / monthly updates to management.

Client Relationship & Account Management

  • Identify and fulfil customer requirements, ensuring timely communication on campaign status and plans.
  • Provide advanced account management support, particularly for Tier 1 / Corporate clients.
  • Accurately record and maintain all data related to campaign and communication status.
  • Develop and maintain positive relationships with potential leads and existing consumers.

    • Client Onboarding & Marketing Support

  • Execute onboarding processes for new consumers, handling and addressing inquiries.
  • Assist overseas clients by liaising with the internal teams during onboarding and marketing campaign execution.

    • Reporting & Performance Tracking

  • Provide recurring reports to customers on campaign performance.
  • Follow up with consumers on their campaign listing performance and share updated campaign plans as needed.
  • Conduct cold / Warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook / Company Websites) before forwarding them to the company internal system.
  • Ensure accuracy of buyer lead information before distribution to clients.

    • Contract & Renewal Management

  • Proactively discuss renewal opportunities with existing consumers before contract expiration.
  • Maintain strong consumer relationships through new contract agreements.

    • Education Qualifications

    Degree / Diploma in business related preferred

    Skills, Knowledge & Abilities

  • Software – knowledge in using all Microsoft Office applications, especially PowerPoint and Excel. Salesforce and Tableau experience a plus.
  • Communication – Excellent communication skills between internal teams and external clients
  • People Management – working with various stakeholders for different accounts, you will need to provide clear goals and guideline to everyone to ensure everyone on the same track

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

    • Referrals increase your chances of interviewing at VDart Malaysia by 2x

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