CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

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KPJ Selangor Specialist Hospital Continue with Google Continue with Google CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

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CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE-1

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KPJ Selangor Specialist Hospital Get AI-powered advice on this job and more exclusive features. Understands and carries out the work instruction in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Services and hospital.

Understands the service organization structure.

Informs head of service when changes occur in circumstances which affect standard of services.

Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.

Daily Routine

Assist patient to the ward, diagnostic imaging service, pharmacy, A&E, consultant suites, physiotherapy and other areas in the hospital Give appropriate information to the patient Pushing wheel chairs and lifting patients Sending up luggage trolley to the wards Keep track of the wheel chair and luggage trolley Send newspaper to all the wards and arrange it in the racks and all around the hospital areas Ensure lobby area is clean and proper seating arrangement Update the list of doctor’s on leave Giving out balloons to kids on Friday Ward visit at all ward level Attend feedback from patients and take immediate action Conduct CCX external survey by interviewing the patients on the staff performance at particular services Daily check and monitoring the CCX External Survey and update all services weekly. Operator – answering and transferring calls

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at KPJ Selangor Specialist Hospital by 2x Sign in to set job alerts for “Customer Care Professional” roles.

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