Customer Success Specialist

Overview

My client is a looking to hire a Customer Success Specialist who will support the Customer Success team in Japan while providing secondary support for other markets. The ideal candidate should have strong communication skills, cross-cultural understanding, and problem-solving skills.

For interested candidates feel free to send in your updated profile for a confidential chat.

Skills & Qualifications

• 2-4 years of experience in Customer Support, Marketing or Business
• Strong written and verbal communication skills in Japanese (minimum JLPT N2 or equivalent)
• Fluency in English
• Action oriented with the ability to handle multiple projects and meet deadlines
• Excellent organizational and time management skills
• Proficiency with Microsoft Office Suite and related software
• Excellent presentation, verbal and written communication skills
• Due to the restrictions of the project, we are only able to accommodate Malaysians and MPR.

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