Customer Service - Inbound - November intake

Easily accessible via public transport; shuttle service available from the LRT station

Performance incentives and bonuses

Comprehensive training will be provided

Job Description :

Respond to customer calls and provide assistance regarding telco services.

Resolve issues efficiently and professionally.

Maintain accurate records of customer interactions.

Escalate complex cases to the appropriate team.

Requirements :

Fresh graduates are encouraged to apply (training provided).

Fluency in Mandarin to handle Mandarin-speaking customers is an advantage.

Good communication, listening, and problem-solving skills.

Customer-oriented, patient, and positive attitude.

Willing to work on rotational shifts, including weekends and public holidays.

HOW TO APPLY :

Interested applicants, kindly send your resume in MS WORD format to or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note : Agensi Pekerjaan Trust Recruit Sdn Bhd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

EA Personnel : Nur Fatin Hamizan (Fatin)

License No. JTKSM 1580

Your application will include the following questions :

• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?

Registration No. / -P)

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