IT Network Monitoring Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

We are seeking a highly skilled and experienced Global Network Management Engineer (Monitor & Control), to join our global team. The ideal candidate will be responsible for implementing proactive network management strategies, leveraging advanced tools, including Artificial Intelligence (AI), to predict and help resolve network issues before they escalated into crises. This role is critical for ensuring the high availability and resilience of our global network infrastructure through the deployment of redundant and alternative solutions.

Job Description

• Develop and implement proactive network monitoring and management strategies to predict and prevent service disruptions.
• Utilize AI / Machine Learning and advanced network management tools for in-depth network analysis, anomaly detection, and predictive criticality.
• Implement network automation principles to ensure the monitoring system dynamically catches and adjusts to network configuration changes, preventing configuration drift and maintaining monitoring effectiveness.
• Design and implement an automated monitoring and decision system, to manage redundancy and failover processes, ensuring seamless business continuity.
• Manage, configure, and maintain a diverse set of network devices, tools, and systems across the global infrastructure based in 3 regions, supporting 150 sites and around 21,000 users.
• Analyze network data for performance and provide recommendations for improvements.
• Perform root cause analysis for complex network issues and implement permanent corrective actions.
• Collaborate with cross‑functional teams to integrate network management solutions with other IT operations and security platforms.
• Document all network management processes, configurations, and incident resolution procedures.
• Participate in an on‑call rotation for emergency network support.
• Allow a clear and understandable interface that correlates network health with affected applications and services to network engineers and key customers.

Minimum Qualifications

Preferred Qualifications

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Telecommunications

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