Key Responsibilities
Administrative Duties :
Perform general administrative and clerical tasks to support daily office operations.
- Maintain and organize company records, both physical and digital.
- Assist in preparing reports and presentations as needed.
Collection Duties :
Contact clients to follow up on overdue payments and resolve payment discrepancies.
Manage and track payment statuses using SQL System and Flexy System.Reconcile payments received and update client accounts accurately.Maintain a positive and professional demeanor while handling collection calls and inquiries.Prepare and issue payment reminders and invoices.Qualifications & Skills
Education : Minimum of SPM / SPMV or Diploma qualification.Experience :
Proven experience in a similar administrative or collector role.
Familiarity with the insurance industry is a significant advantage.Experience in collector payment procedures.Technical Skills :
Proficiency in Microsoft Excel for data management and reporting.
Working knowledge of SQL System and Flexy System is required.Personal Attributes :
Excellent communication and negotiation skills.
Strong attention to detail and high level of accuracy.Ability to work independently and manage time effectively.Problem-solving skills and a proactive attitude.