Exec, Merchant Onboarding

If you are looking to excel and make a difference, take a closer look at us…

• Closely monitor and track submission quality.
• Eliminate redundancy process and streamline / manual processes time to time to increase productivity. Prevent UTI (unable to install cases)
• Improve, explore the process and workflow.
• Vetting, checking and verify the application to meet the quality of submission and strive for achieve the objective of 'complete and fit to process' submission to prevent KIV and cancellation.
• Strict adherence to Policy & SOP.
• Ability to review Letter of Offer and create parameter for HMDR in the system.
• Online application handling Cross departmental engagement and support.
• Handles all type of submission (ARM, Key, Mass, Master merchant, Biz Buddy etc.)
• Send out daily Merchant daily application status report.
• RCSA / CSA inquires and support
• Responsible for the complete end to end onboarding process.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.