Business Development Associate

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Business Development Associate

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CSG . The Business Development Associate (BDA) energetically participates in driving our sales engine and growing our business by pursuing inbound leads and driving outbound lead generation by leveraging cutting edge technology. With a passion for attracting new clients and building solid relationships, the BDA conducts extensive market research through various technologies, develops business strategies and pitches, and forges new business opportunities. The ideal candidate is highly driven for results, intuitive, resourceful, and organized. They are motivated to increase sales, enhance CSG’s reputation, and innovate ways to solve our customer’s biggest business challenges. The BDA will have an energetic, can-do attitude and be comfortable working in a metrics-driven environment. A transparent and deliberate path to professional growth opportunity will keep high performers motivated to deliver. Responsibilities Conduct market research using cutting edge AI and customer intent technology and identify prospective clients. Drive pipeline growth by engaging with marketing campaigns and identifying quality leads to pursue. Coordinate appointments, meetings, and calls between customers, Solutions Consultants, Client Business Executives and Sales Directors. Assist in the development of a strong pipeline of new business opportunities through direct customer contact and prospecting. Leverage phone / email / social media / intent data for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals / pipeline. Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings. Cultivate strong relationships with new clients and further our reach within existing client organizations. Pre-qualify customers based on company’s business model, current strategic initiatives, AI analytical recommendations and "CSG customer fit" guidelines. Qualifications 2-3 years of experience working in Telco industry sales Demonstrated experience in sales, previous experience in a B2B business development role advantageous Experience with Salesforce, MS Dynamics, Salesloft, DemandBase and MS CoPilot highly advantageous Strategic Thinking : Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges. Communication : Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills. Interpersonal Influence : Uses rational and emotional drivers that would appeal to customers to comfortably drive initial conversations in his or her favor. Networking : Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success. Ownership : Goes out of a way to complete a job and has a relentless drive to achieve results; is independent and self-directed and takes initiative with minimal direction or supervision. Workflow Management : Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved with a realistic timeframe. A self-starter attitude and ability to thrive in a fast-paced environment with changing priorities and deadlines. Proven analytical ability to organize, interpret, and make recommendations for action by critically analysing AI recommendations, intent data, sales and customer feedback. Ability to read, write, speak and understand English, Spanish and Portuguese in a business environment. Guiding Principles Impact : Always help and empower others, whether they’re colleagues or customers. Integrity : Do what’s right for our customers and our people while being authentic. Inspiration : Be bold in the way you think and passionate about the work you do. Perks & Benefits Work from Home Employee Belonging Groups Healthcare : Dental, Medical, and Vision Paid Vacation, Volunteer, and Holiday Time Off And so much more! Accommodations :

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and / or testing processes. Location : Malaysia Remote; Indonesia Remote Seniority level : Mid-Senior level Employment type : Full-time Job function : Business Development and Sales Industries : Telecommunications, Software Development, and IT Services and IT Consulting Referrals increase your chances of interviewing at CSG by 2x

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