Export Executive

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Job Responsibility

• Manage the end-to-end export sales process from quotation to delivery.
• Coordinate with production, warehouse, and supply chain teams to ensure product availability and timely shipment.
• Prepare proforma invoices, sales contracts, and order confirmations.
• Prepare and verify export documentation including commercial invoices, packing lists, bills of lading, and certificates of origin.
• Liaise with freight forwarders, shipping agents, and relevant government bodies.
• Communicate with international customers regarding product details, pricing, and delivery schedules.
• Provide after-sales support and resolve any customer complaints or issues.
• Build and maintain strong business relationships with abroad clients and agents.
• Prepare export quotations and ensure pricing aligns with company strategy.
• Monitor freight costs, currency fluctuations, and tariffs to maintain competitiveness.
• Support the Chief Commercial Officer in achieving annual export sales targets.
• Arrange and track shipments to ensure timely delivery.
• Manage export insurance coverage and claims if necessary.
• Resolve shipment delays, discrepancies, or damages.
• Identify new export market opportunities and potential distributors.
• Gather and analyse market intelligence, competitor activities, and industry trends.
• Provide recommendations for market entry strategies.
• Prepare periodic export sales reports for management review.
• Maintain accurate sales and customer records.
• Highlight potential risks or opportunities in export operations.

Job Requirements

Job Benefits

Seniority level

Entry level

Employment type

Full-time

Job function

Distribution

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