Operations Cum Customer Service Executive (Mandarin Speaker)

Overview

We are hiring on behalf of our client a leading global tire manufacturer renowned for its innovation and high-performance products. With a strong global presence, the company supplies premium tires for passenger cars, SUVs, trucks, and motorsports across the world.

As an Operations Cum Customer Service Executive , you will play a key role in managing the daily operational and administrative flow of customer orders from quotation and pricing setup to order processing, supplier coordination, and invoicing. This role ensures smooth communication between customers, suppliers, and internal departments to deliver efficient, accurate, and timely service.

Salary Range : RM 3,000 - RM 4,000

Location : Seremban

Key Responsibilities

• Order Pricing & Management

Maintain and update product pricing, discount structures, and promotions in ERP / system (ODOO / SpeedMall platform).

Process customer Purchase Orders (POs) and issue corresponding POs to suppliers.

Prepare and issue invoices and delivery orders to customers.

Act as the main point of contact for customers on order status, product availability, and shipment updates.

Prepare regular reports on order tracking, sales performance, and supplier lead times.

Requirements

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