Overview
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Job Summary : Responsible for DKSH’s E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world’s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.
Responsibilities
- Strategic Planning & Analytics
Plan and assist in the merchandising and promotion campaigns for online channel
Manage promotional mechanism (bundles set creation, discount promotion with e-commerce players)Manage stock fulfilment rate with e-retailers and clientsPromotion price maintenance on SAP for all e-retailers / e-marketplaces & clientsAssist in developing business plan and marketing and operational planEnsure sales target achievementBuild brand together with clientsMonitor and evaluate outcome of implementationMonitor sales performance vs approved A&P budgetExecute trade claims recovery from clients within the contractual terms and responsible for A&PAccurate price maintenance in accordance to contractual termsMinimize unnecessary cost & risk which impact P&LRobust in research and analysis of new online opportunitiesRegularly analyze trade returns and develop action plans to drive down returns or errors in deliveryAssist in financial reconciliation supervision (accounts receivable and accounts payable)Business reviews and post sales reportingBusiness DevelopmentNew channel expansion & terms negotiations
Building strong business relationships – with client and stakeholders, within the team, departments, and business unitGeneral TasksCommunicate / interact the online business plan to all operational departments and business units
Assist in expansion of E-Commerce business opportunities in mobile / social commerce and cross-border tradeAny other ad-hoc tasks and duties as assigned by the superiorQualifications
Bachelor’s degree in Business or Economics or related fieldMinimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor. Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantageDigital savvy with knowledge of E-Commerce business models, operations, technologyExperience managing E-Commerce channelsStrong commercial and negotiation skillsManagement consultancy experience is a plusFamiliarity with using SAP is a plusGood finance and account knowledge and hands-on experience on business process design, process architecture, and process levelsConsumer-first mindset, team-playerStrong passion in E-Commerce and business acumenAbility to multi-task and possess excellent communication skillsEntrepreneurial mindset that is driven, flexible and willing to learnDeliver on deadlines with agility and adaptabilityPositive attitude and have a change agent mentalityGood level of computer literacyDemonstrate ability to work independently and in teams at all levels within DKSH and with external partiesStrong critical thinking and problem-solving skillsSeniority level
Entry levelEmployment type
Full-timeJob function
Sales and Business DevelopmentIndustries
Business Consulting and Services, Technology, Information and Media, and Professional ServicesReferrals increase your chances of interviewing at DKSH by 2x
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