Retail & Events Operation Coordinator
Sunlight GalaxySelangorMalaysia, Selangor, Malaysia3 hari lalu
Penerangan pekerjaanCoordinate event setup, logistics, and manpower for exhibitions, roadshows, tournaments, and brand activations. Ensure event booths / outlets follow VM guidelines and brand presentation standards. Assist in inventory preparation for events (pricing, tagging, and stock movement). Provide on-site support including cashiering, customer service, and operations supervision. Liaise with marketing team to ensure campaigns and promotions are executed smoothly across events and retail outlets. Track and report on event sales performance and customer feedback. Act as the key communication channel between HQ and frontline teams (retail staff and event crew). Assist in onboarding and training new retail and event staff on SOPs, cashiering systems, and customer service. Ensure consistent communication of promotions, launches, and operational updates.
Key Responsibilities
Retail Outlet Operations
- Oversee daily retail store operations to ensure smooth running of outlets.
- Monitor sales reports, store KPIs, and assist in achieving sales targets.
- Support store managers with manpower planning, scheduling, and performance tracking.
- Coordinate stock flow between warehouse and retail outlets; ensure stock accuracy and timely replenishment.
- Conduct regular store visits to review retail standards, merchandising compliance, staff grooming, and customer service quality.
- Report and follow up on operational issues such as maintenance, IT systems, or fixtures.
Events & Campaign Support
Training & Communication
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Operation Coordinator • SelangorMalaysia, Selangor, Malaysia