Payroll Specialist

Job Description

Assist the Payroll Manager in transitioning payroll activities from various countries, including but not limited to Japan and South Korea.

Responsibilities

• Collect documentation, HR policies, calendars, and FAQs.
• Work closely with the current Payroll SME in each country to ensure a smooth transition through shadowing, parallel runs, and hyper care.
• Ensure compliance with local statutory regulations and corporate policies during and after the migration process.
• Identify and implement process improvements by streamlining workflows and removing redundancies.
• Manage the day-to-day payroll operations, including implementing operational changes, addressing audit recommendations, and refining internal controls to ensure payroll services meet the SLA requirements for assigned countries.
• Provide support for employee queries related to payroll topics.
• Drive continuous improvement initiatives within the People Services Team and collaborate with HR Centers of Excellence.
• Ensure all services comply with corporate policies, procedures, and applicable local or federal regulations.
• Manage escalations, resolve complex cases, and maintain strong customer relationships as needed.

Requirements

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