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Senior Area Manager - F&B

Senior Area Manager - F&B

MVC ResourcesPetaling Jaya, Selangor, Malaysia
20 jam yang lalu
Penerangan pekerjaan

Key Responsibilities

Operations

  • Operate and manage multiple store operations for the region
  • Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
  • Drive sales performance of each store under his / her sales area
  • Prepare duty roster and reports at the end of the shift / week, including staff control, food, beverage, cash control and sales
  • Monitor labor (OT hours) and matters including inventory control and conducting daily and monthly stock take
  • Manage documents filing, communicate information from HQ / Marketing to store team
  • Constantly review, evaluate operations / procedures, and suggest improvements to the management
  • Ensure consistent execution of store SOPs to maintain a clean, organized and presentable store
  • Ensure that in‑house control systems / audit requirements are always adhered to
  • Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work
  • Support the recruitment and selection of employees to the agreed staffing levels by using cost‑effective recruitment methods
  • Provide guidance and direction to staff, including setting performance standards and monitoring their performance
  • Handle disciplinary issues, conduct annual review and confirmation of staff

Supply Chain

  • Manage supply chain (basic supply planning, procurement & logistics) and collaborate with international teams to ensure end‑to‑end seamless operations
  • Forecast food and beverage consumptions based on historical data and trends to avoid wastages and efficient stock ordering
  • Management

  • Lead projects necessary in order to meet the company’s goals
  • Perform all ad hoc tasks as and when required by the Management
  • Make appropriate decisions in a fast‑paced environment and update management team accordingly
  • Other duties to be assigned as needed

    Requirements

  • 3‑5 years of experience running Operations team in QSR / F&B industry
  • Self‑driven, accountable and passionate for results
  • Resourceful, energetic and eager to drive impact
  • Adaptive, innovative and agile
  • Growth mindset with shared vision to grow the company
  • Strong business acumen with adept problem‑solving skills
  • Inclusive team player in an empowered start‑up environment
  • Strong communication skills in BM and English
  • Proficient in Microsoft Office (PowerPoint, Excel, Outlook)
  • Travel within Malaysia, especially Klang Valley
  • Valid typhoid vaccination and food handler certificate (halal certificate is a plus)
  • Possess own vehicle
  • Willing to work extra hours, weekend and during public holidays
  • Ability to travel domestically / internationally for training / new store opening
  • Seniority level

  • Mid‑Senior level
  • Employment type

  • Full‑time
  • Job function

  • Food and Beverage Manufacturing
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    Buat amaran kerja untuk carian ini

    Area Manager • Petaling Jaya, Selangor, Malaysia